Referrals

We accept referrals for services from individuals, carers, family members and health and social care professionals including GPs, integrated health teams, district nurses , care navigators etc. We do adhere to a strict criteria as follows:

WHO WE CAN SUPPORT

  • Residents of M22/M23
  • Over 50
  • Carers of above
  • People with pets (please let us know as not all staff and volunteers are comfortable with pets)  
  • People with disabilities
  • People with mild dementia
  • People with health/mental conditions/needs
  • People in recovery from drugs and or alcohol misuse

HOW TO REFER TO WGN

We accept two kinds of referral – agency referrals and self-referrals (for service users and/or their friends and family to use). Please choose the referral form that suits you best.

Once we receive your referral form, we will:

  1. Contact you to arrange a risk assessment with the service user, yourself (as referrer) and ourselves. We are also happy if any family/friends would like to attend the risk assessment.
  2. Inform you if the service user is appropriate or not for our service(s) via email or telephone conversation.
  3. Inform you when the service users starts to access service(s)

WHO WOULDN'T BE A GOOD FIT*

  • Don’t live in M22/M23
  • Under 50 (unless carers)
  • Severe dementia
  • Drug abuse & addiction issues
  • Alcohol abuse & addiction issues
  • Extreme hoarding

 * Based on our risk assessment. However, please call/email as we are more than happy to discuss to see if steps can be put into place so that we can support a particular service user. 

  • Need hoisting/lifting
  • Need to be pushed in their wheelchair.
  • Domestic abuse perpetrators
  • Complex health/mental health conditions/needs
  • Already accessing other similar befriending services (unless a limited time service, ie six weeks)
  • Live in a care home or extra care housing or supported housing with an onsite warden